Introduction

Grgich Family Catering ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website grgichcatering.com or use our catering services.

Information We Collect

Personal Information

When you contact us or request a quote, we may collect:

Name and contact information (email address, phone number)
Event details (date, location, guest count)
Billing and payment information
Dietary preferences and restrictions

Automatically Collected Information

When you visit our website, we may automatically collect:

Device and browser information
IP address and location data
Pages visited and time spent on site
Referring website information

How We Use Your Information

We use your information to:

Respond to your inquiries and provide quotes
Plan and execute catering services for your event
Process payments and send invoices
Send event reminders and confirmations
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Resend — delivers our contact-form confirmation and quote-notification emails; receives your name, email, phone number, and event details submitted through the website
Google Analytics and Vercel Analytics — measure site usage (pages visited, referrer, device type, approximate location) to help us improve the site
Hotjar — records anonymized session replays and heatmaps to understand how visitors interact with pages
Venue coordinators when necessary for event execution
Legal authorities when required by law

We do not sell or rent your personal information. Contact-form submissions are stored in our business email inbox at grgichcatering@hotmail.com.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Analytics and session-replay tools used on this site include Google Analytics, Vercel Analytics, and Hotjar. You can control cookie preferences through your browser settings, and you can opt out of Hotjar tracking at hotjar.com/legal/compliance/opt-out.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of marketing communications

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request disclosure of the categories of personal information we collect and the purposes for which it is used. Contact us to exercise these rights.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.